Real time outsourcing services corp is a philippine based business process outsource and knowledge process outsource company that. With the global outsourcing sector showing steady growth, despite the looming slowdown, there have been many kpo and bpo units coming up. Ten important differences between bpo and kpo are explained in this article one such difference is that bpo depends upon cost arbitrage conversely, kpo is dependant upon knowledge arbitrage.
Itcube is a business process management (bpm), knowledge process outsourcing (kpo) ohio we at itcube bpo serve markets in the us.
Knowledge process outsourcing the main difference between a kpo firm and a bpo firm is that in a kpo firm, the customer is included amid the whole execution. How can the answer be improved. Bpo vs kpo bpo is today a commonplace word or acronym that most of us understand however, of late, there is another term that has emerged in the knowledge or information sector called kpo it is pretty much similar to what bpo stands for.
Gone are the days, when bpo/kpo services were limited to outsourcing non-core business activities over the last few years, this industry has changed dramatically. The technical definition of the bpo is defined as , business process outsourcing or bpo is outsourcing of some of the business functions to a third party in order to save money.